PHILIPSBURG – In a press release, SZV apologized to its customers, who were unable to make use of the Walk-in services on Wednesday, March 15.
The Walk-in service, which caters to customers who need to request or renew their insurance card, was halted as of 1:00pm due to an unexpected increase of customers, exceeding the average amount.
The Walk-in service was established to reduce waiting time and create more flexibility for customers in need of these services. On average, 170 persons make use of the Walk-in services each Wednesday.
The influx of customers was established in the morning hours. In order to avoid excessive long waiting times for customers and ensure proper processing of requests, it was decided to end the issuance of numbers as of 1:00pm instead of 3:00pm.
Persons who would like to request or renew their insurance card are asked to request an appointment online via www.szv.sx or call 546-6782. Appointment requests will be confirmed within 2 working days.