ORANJESTAD, ARUBA – The Ombudsman, Ms. Jurima Bryson, LL.M. is bringing the services of the Office of the Ombudsman closer to residents through the campaign ‘Ombudsman in the neighborhood’. With this campaign, the Ombudsman wants to be more visible and accessible in the neighborhoods.
The Ombudsman closer to the neighborhood resident
By being present in different neighborhoods, the Ombudsman wants to lower the threshold. This gives residents the opportunity to file a complaint and obtain more information about the Ombudsman’s services.
With ‘Ombudsman in the neighborhood’, the Ombudsman wants to listen to residents’ questions and better understand concerns that exist in the neighborhoods. Personal contact plays an important role in this process.
Everyone should have the opportunity to receive independent advice and information when they have a complaint about an institution according to the law.
Practical information
Employees of the Office of the Ombudsman will also be present to speak with neighborhood residents and give them the opportunity to file a complaint directly.
Where can you meet the Ombudsman?
The Ombudsman will be present at the following locations:
- MFA Paradera – August 13rd 2026, from 8:00 am to 12:00 pm
- MFA Savaneta – August 20th 2026, from 8:00 am to 12:00 pm
- MFA Noord – August 27th 2026, from 8:00 am to 12:00 pm
- MFA Santa Cruz – September 3rd 2026, from 8:00 am to 12:00 pm
- AEDA San Nicolas – September 10th 2026, from 8:00 am to 12:00 pm
Would you like to file a complaint? Please bring all relevant information with you.
The Ombudsman continues to focus on providing visible and accessible services
With ‘Ombudsman in the neighborhood’, the Ombudsman continues to invest in personal contact with the community. By being visibly present and engaging in conversations with residents, the Ombudsman aims to contribute to greater trust between residents and institutions.
More information about ‘Ombudsman in the neighborhood’ and making an appointment is available through the Ombudsman’s social media channels:
- Facebook: Ombudsman Aruba
- Instagram: ombudsmanaruba
- LinkedIn: Ombudsman Aruba
